SUPPORTING OUR LINKS

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  • info@golinka.com

It is our vision to create long lasting links within the communities we work that help empower the under and unemployed and enable people to maximise on their talents. We want our platform to support both sides of the system. Both the needers and doers.

We are here to support you. Whether you are a needer or a doer we are on your side for a better community. We understand that commonly asked questions are good but we like to take the more personal approach which is why only a few topics are covered...to encourage you to link with us to answer any of your questions.

  • How do you make sure that people who are doing the tasks get paid?

     

    Go Linka work with cashless payments. The entire payment process is handled online. With our strategic partnerships we can also facilitate those without a bank account to be paid directly.

    Through our platform the fee is agreed between the two parties and confirmed by Go Linka. The payment is then held in an independent account whilst the task is being undertaken and released to the tasker once both parties have confirmed that the task is complete.

    All invoices, payment history and transactions are completed and recorded within your individual profiles. Go Linka has a payment guarantee in place to ensure that all work undertaken is paid and any disputes are raised directly through us.

  • What happens if I need to cancel or rearrange?

     

    We understand that plans can change and that every day is different. We therefore allow members to change or cancel tasks up to 24 hours before the agreed start time.

     

    We also like to keep things as simple as possible so all scheduling and communication can be done directly through the platform either web or mobile.

     

    Each 'link' has their own profile with their own calender so that tasks can be booked and managed centrally, it also means that hours are logged and no overlaps occur.

  • What happens if I have a dispute with my tasker?

     

    All doers are vetted and verified directly by Go Linka. However, should a problem arise we are always here to help. Disputes can be raised directly with us and we will act as a mediator. As our platform places transparency at the heart of our operations we hope that this will be rare but as long as all communication is undertaken within the platform we ensure all disputes are handled fairly.

  • Do you have any coupon codes available?

     

    YES! People are our power and we truly believe in paying it forward (and backwards). We are always offering ways to keep our links happy and also have a loyalty scheme for members. Sign up to our newsletter of become a part of the loyalty scheme to make sure you are always up to date with the latest news and offers.

  • I have bigger needs, do you work directly with businesses?

     

    Go Linka has several strategic partners and offers businesses the opportunity to work directly with us to fulfill their freelance and part time needs. Please use the contact form to the right or get in touch with us directly on info@golinka.com.

Have a question that isn't answered here, get in touch below and we will get back to you with the answer.

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